Our Return Policy

Hittin' the Note will accept returned merchandise within 30 days of the purchase date, as long as the item has not been worn, washed or exposed to cigarette (or any other kind of) smoke.  Merchandise credits will be issued upon receipt of returned goods, minus shipping and handling costs.  We cannot accept returns for videos, DVDs, books or CDs after they have been opened unless there is a manufacturing defect. If you wish to return an item, please simply follow the instructions provided on the back of each invoice.  Hittin' the Note is not responsible for returned merchandise not received. There will be a restocking fee of $5.00 per item for all items returned that are not due to mistakes of Hittin' the Note. 

Exchanges

Hittin' the Note will accept merchandise exchanges within 30 days of the purchase date, as long as the item  has not been worn, washed or exposed to cigarette (or any other kind of) smoke.  PLEASE NOTE: We reserve the right to charge a handling fee for exchanges, in addition to the cost of the return shipment, unless the exchange is due to errors in the original shipment, in which case Hittin' the Note will cover all return costs.  If you wish to exchange an item, please call us first at 888-746-4615 (770-640-1124) to make arrangements.  Hittin' the Note is not responsible for returned merchandise not received.

Changes & Add Ons to Orders

In an effort to provide our customers with quick turnaround on their orders, we usually cannot change or add to orders once they have been processed.  Inquiries can be made by calling Hittin' the Note at 1-888-746-4616 or (770) 640-1124 during normal business hours.